Purchases made at www.pometti.it are governed by the following conditions.

By clicking on the “I accept” button, you agree without limitation or reservation to the Terms.

The site is owned by POMETTI by.
Carlotta Pometti
with registered office in Loc. La Selva – 53020 Trequanda (SI), VAT no.: 01237820525; FISCAL CODE: PMTCLT85P67I726Q.


The site allows people to buy products online. To access services, it is necessary to register on the site. When registering, users will be asked to specify whether they intend to register and then make purchases as a company, sole proprietorship/freelance, private individual or association, also specifying the nationality of the user. Only purchases made by private users will be subject to the applicable consumer regulations.
All final prices of products displayed on the site are in euros. Product prices may be subject to change periodically.
For products, shipping charges are to be considered included as indicated


After logging in, the user can proceed to the selection of products as described in the relevant sections, selecting them on a case-by-case basis, customizing them, and adding the desired quantities to their shopping cart. Some images may be provided for informational purposes and may differ from the appearance of the delivered product. When the selection of desired items is complete, an order submission screen will be displayed showing total costs and charges.


Customers may purchase products online and make payments by Credit Card or Bank Transfer, as indicated on the site, following the instructions given for the purchase process.
The information required for payment will be forwarded, via encrypted protocols, to the payment institution entrusted by Pometti di Carlotta Pometti with remote electronic payment services, with no possibility of access by third parties.

Payments must be made in advance, and only after payment will the selected items be shipped.


Delivery of products will be made on the dates selected by the user during the quotation process. Deadlines are calculated from the completion of the order. Delivery dates are valid for most of a given national territory. Islands and more remote areas could be served in two or more additional working days.
Shipping and delivery will take place on the terms selected in the quotation on the condition of completion of the purchase order by 18:00 on the same day, or 09:30 for 24-hour deliveries. Purchases after 6:30/10:00 p.m. will be considered to have been made on the next business day. Business days are defined as Monday through Friday excluding 1/1, 6/1, 25/4, 1/5, 2/6, 15/8, 1/11, 8/12, 24/12, 25/12, 26/12, 31/12, Easter Monday.
Under no circumstances shall Pometti di Carlotta Pometti be held responsible for any damage caused by delayed delivery.


Right of withdrawal
You have the right to withdraw from the contract, without giving reasons, within 14 days. The withdrawal period expires after 14 days from the day in the case of a contract of sale: “in which you or a third party, other than the carrier and designated by you, acquires physical possession of the goods.”
To exercise your right of withdrawal, you must inform us of your decision to withdraw from this contract by an explicit statement (e.g., letter sent by mail, fax, or e-mail).


Registered office
Loc. The Forest
53020 Trequanda (SI)

To meet the withdrawal period, it is sufficient for you to send the notice regarding the exercise of the right of withdrawal before the withdrawal period expires.

Effects of withdrawal

If you withdraw from this contract, you will be refunded all payments you have made to us, including delivery costs (except for additional costs resulting from your possible choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event no later than 14 days from the day we are informed of your decision to withdraw from this contract. Such refunds will be made using the same means of payment you used for the initial transaction; in any case, you will not incur any costs as a consequence of such a refund.
You are requested to return the goods or deliver them to us without undue delay and in any case within 14 days from the day you notified us of your withdrawal from this contract. The deadline is met if you return the goods before the expiration of the 14-day period. You are responsible for the cost of returning products.

Exceptions to the Right of Withdrawal

The right of withdrawal under Articles 52 to 58 for distance and off-premises contracts is excluded with respect to:

  1. service contracts after full performance of the service if performance has begun with the consumer’s express agreement and acceptance of the loss of the right of withdrawal following full performance of the contract by the trader;
  2. The provision of goods or services whose price is linked to fluctuations in the financial market that the trader cannot control and that may occur during the withdrawal period;
  3. The supply of custom-made or clearly customized goods;
  4. The supply of goods that are likely to deteriorate or expire rapidly;
  5. The provision of sealed goods that are not suitable for return for hygienic or health protection-related reasons and have been opened after delivery;
  6. The supply of goods which, after delivery, are, by their nature, inseparably mixed with other goods;
  7. the supply of alcoholic beverages, the price of which was agreed upon at the time of the conclusion of the sales contract, the delivery of which can be made only after thirty days and the actual value of which depends on fluctuations in the market that cannot be controlled by the trader;
  8. contracts in which the consumer has specifically requested a visit from the trader for the purpose of carrying out urgent repair or maintenance work. If, in connection with such a visit, the trader provides services in addition to those specifically requested by the consumer or goods other than spare parts needed to perform maintenance or repairs, the right of withdrawal applies to those additional services or goods;
  9. The provision of sealed audio or video recordings or sealed computer software that have been opened after delivery;
  10. The supply of newspapers, periodicals and magazines with the exception of subscription contracts for the supply of such publications;
  11. Contracts concluded at a public auction;
  12. the provision of housing for non-residential purposes, transportation of goods, car rental services, catering services, or services concerning leisure activities if the contract stipulates a specific date or period of performance;
  13. the supply of digital content by means of a non-material medium if performance has begun with the consumer’s express agreement and his acceptance that he would then lose his right of withdrawal.

These Conditions are subject to Italian law. For all orders coming from persons who do not qualify as “consumers,” all disputes relating to the interpretation and/or execution of this contract, will be the exclusive jurisdiction of the Court of Siena.